bbq4d is committed to protecting the personal data of every player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and what rights you have over your information as a registered member in Indonesia.
The following terms are used throughout this Privacy Policy with the meanings set out below:
bbq4d collects Personal Data in several categories, depending on the nature of your interaction with the Platform:
When you create a bbq4d account, we collect the information you provide directly, including your full legal name, date of birth, residential address in Indonesia (city, province, and postal code), email address, and mobile phone number. This data is required to open an account; the Platform cannot be accessed without it.
To comply with anti-money-laundering obligations and to verify your age and identity, we collect copies of your Indonesian national identity card (KTP), and where required, a proof-of-address document (such as a recent bank statement from BCA, BRI, BNI, or Mandiri, or a utility bill) and a live selfie photograph. These documents are processed solely for compliance and verification purposes.
We record all deposits, withdrawals, and wagering activity on your account, including the payment method used (bank transfer via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, or Bank Permata; or e-wallet via OVO, DANA, GoPay, ShopeePay, or LinkAja), transaction amounts in IDR, timestamps, and transaction reference numbers. We do not store full bank account passwords or complete card numbers.
We collect data about your use of the Services, including games played, bet sizes, session durations, win/loss records, bonus claims, and feature interactions. This data is used for account management, responsible gaming monitoring, fraud prevention, and product improvement.
We automatically collect technical data when you access bbq4d, including your IP address, browser type and version, operating system, device identifiers, time zone (defaulting to WIB, UTC+7), pages visited, referring URL, and session duration. This data is used for security, fraud detection, and platform performance monitoring.
When you contact bbq4d's support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, compliance, and dispute resolution purposes.
bbq4d collects Personal Data through the following channels:
bbq4d processes your Personal Data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, device data |
| Identity and age verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals | Financial data, KYC data |
| Fraud prevention and security monitoring | Technical data, transaction data, gameplay data |
| Anti-money-laundering compliance | KYC data, transaction data, communications data |
| Responsible gaming monitoring | Gameplay data, transaction data |
| Customer support and dispute resolution | Communications data, account data |
| Bonus and promotion administration | Registration data, transaction data, gameplay data |
| Platform analytics and improvement | Technical data, gameplay data (anonymised where possible) |
| Legal and regulatory compliance | All categories as required by applicable law |
| Marketing communications (where consented) | Registration data, gameplay preferences |
bbq4d does not use your Personal Data for any purpose not listed above without first providing notice and, where required, obtaining your consent.
bbq4d relies on the following legal bases to process your Personal Data:
You may withdraw consent for marketing communications at any time by updating your account preferences or by contacting the support team. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, nor does it affect processing carried out on other legal bases.
bbq4d shares your Personal Data only where strictly necessary and only with the following categories of trusted third parties:
bbq4d does not sell, rent, or commercially trade your Personal Data to any third party for their own marketing or commercial purposes. Any sharing of data is strictly limited to the operational and compliance purposes described in this section.
Given the global nature of online gaming infrastructure, some of your Personal Data may be transferred to and processed in countries outside Indonesia. This may occur, for example, when game content is delivered by a studio whose servers are located in Europe or Asia, or when fraud detection tools operate on cloud infrastructure in a third-party jurisdiction.
Where such transfers occur, bbq4d ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to the protections afforded within Indonesia. These safeguards include contractual clauses requiring recipient organisations to maintain data security standards consistent with internationally recognised frameworks, and where applicable, reliance on adequacy determinations or equivalent protections.
If you wish to obtain further information about the specific safeguards in place for any given international transfer, you may contact the support team at the address set out in Section 15.
bbq4d retains your Personal Data only for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC identity documents | Duration of account + 5 years after closure | Legal / AML obligation |
| Financial transaction records | Duration of account + 5 years after closure | Legal / AML obligation |
| Gameplay and session data | 3 years from session date | Legitimate interests |
| Support communications | 3 years from last contact | Legitimate interests / legal |
| Marketing consent records | Until consent withdrawn + 1 year | Consent accountability |
| Technical / server log data | 13 months from collection | Security / legitimate interests |
When Personal Data is no longer required, it is either securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
bbq4d implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Cookies are small text files stored on your device by your web browser when you visit a website. bbq4d uses cookies and similar tracking technologies (including local storage and session storage) to make the Platform function correctly, to analyse usage patterns, and to recognise returning users.
You may control or delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear all cookies on exit, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the bbq4d Platform. For full guidance on managing cookies in your specific browser, refer to your browser's help documentation.
Subject to applicable law and certain conditions, you have the following rights in respect of your Personal Data held by bbq4d:
To exercise any of the above rights, contact the bbq4d support team with the subject line "Data Rights Request — [Your Right]" and include sufficient information to verify your identity. bbq4d will respond within thirty (30) calendar days of receiving a valid request. In complex cases, this period may be extended by a further sixty (60) days, with notification provided within the initial thirty-day window.
The bbq4d platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from any person under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all associated Personal Data will be deleted within a reasonable period, except where retention is required to document the violation.
If you are a parent or guardian and believe that a minor in your care has registered an account on bbq4d, please contact our support team immediately at [email protected]. We will investigate and, where confirmed, delete the account and all related Personal Data promptly.
The bbq4d Platform may contain references to third-party services, including game studio portals, payment gateway interfaces, and responsible gaming support organisations. This Privacy Policy applies solely to data processed by bbq4d. Any third-party service you access through or in connection with bbq4d operates under its own privacy policy, and bbq4d is not responsible for the privacy practices of those third parties.
bbq4d encourages you to review the privacy policies of any third-party services before providing them with your Personal Data. In particular, payment method providers such as OVO, DANA, GoPay, ShopeePay, LinkAja, and Indonesian banks including BCA, BRI, BNI, and Mandiri each operate under their own data protection terms, which govern the data you share with them when initiating a transaction.
bbq4d reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, evolving regulatory guidance, new data processing activities, or improvements to our privacy practices. Where a change is material — for example, the introduction of a new category of data processing or a change to the retention periods applicable to KYC documents — bbq4d will provide at least seven (7) days' advance notice via email to your registered address and/or via a prominent notice on the Platform.
For minor or non-material updates (such as clarifications, formatting corrections, or administrative changes that do not alter the substance of how your data is used), the revised policy will take effect immediately upon publication. The "Last Updated" date at the top of this page always reflects the most recent revision. Your continued use of the bbq4d Platform following the effective date of any amendment constitutes your acknowledgement of and agreement to the updated Privacy Policy.
For all questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by bbq4d, please contact our data protection team using the details below:
If you are not satisfied with our response to a data rights request or complaint, you have the right to escalate the matter to the relevant data protection authority or supervisory body in your jurisdiction.
Behind this policy is a set of firm, operational commitments that bbq4d makes to every registered player on the platform.
Every data exchange between your device and bbq4d's servers — including login credentials, KYC documents, and IDR transaction details — is protected by bank-grade 256-bit TLS encryption. Your data is unreadable to any third party in transit.
Identity documents submitted for KYC verification — including KTP copies and address proofs — are stored on encrypted servers and accessed only by authorised compliance personnel. They are never shared with game providers or marketing partners.
bbq4d does not sell, rent, or trade your Personal Data to third parties for commercial purposes. Every data-sharing arrangement is strictly limited to operational necessity — payment processing, fraud detection, and regulatory compliance.
Promotional emails and SMS notifications about bonuses, BRI Liga 1 betting markets, and seasonal offers like Ramadhan promotions are sent only with your explicit consent. You can withdraw that consent at any time through your account settings — no hoops to jump through.
bbq4d publishes clear, specific retention periods for every category of data we hold. When data is no longer needed, it is securely deleted or anonymised. We don't retain data indefinitely — only for as long as legal and operational necessity requires.
Access, rectification, erasure, portability, objection — all standard data rights are honoured by bbq4d. Submit a request via email and receive a response within 30 calendar days. Our compliance team reviews every request on its individual merits.
Your data is protected. Your rights are respected. Now discover why thousands of Indonesian players choose bbq4d for sports betting, live casino, slots, and more.
21+ only. Gambling involves financial risk. Please play responsibly.